Water Shutoffs to Resume in Early 2022

Although we are not shutting off water service due to non-payment at this time, the shutoff moratorium ended December 31, 2021. This means you will need to pay your bill.  Late fees are NOW being applied to all customer who do not pay their bill in full by the 25th of the month.

Our Customer Service Representatives are here to help. We understand the struggles people have faced – COVID-19, job loss, delays in unemployment benefits, and other personal issues. We want to work with you.
The last thing we want to do is discontinue your water service. Our goal is to help you through this difficult time, and ask that you contact us as soon as possible at (760) 482-2440.

Even paying a little bit of your bill periodically will reduce the balance due and make getting back to “normal” easier when the shutoff moratorium ends. We offer several possible ways to pay your bill. Please call us to work out a payment plan.

Due to COVID our office is closed to customers, but we have two drop boxes located at 1078 Dogwood Road, Heber, CA. We accept credit and debit cards over the phone (760) 482-2440, along with other electronic payments online.

Please contact us for more detailed information about paying your bill online. A tutorial for online payments is also available.